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FAQ
  • Yes, SaniSolution is safe for cats. Its ingredients are like those used by veterinarians to clean their operating areas. Liquid in the Cartridge is highly concentrated. In this form, it is safe as long as it is in the Cartridge.

  • On Cat Activation,one SaniSolution Cartridge is good for 240 washes.
    On Auto Set, one is good for 120 Cycles.

    ALWAYS keep extra Cartridgeson hand. 

  • No. The solids are turned into wastewater by the action of the Impeller, which is inside the Hopper. The SaniSolution washes the Washable Granules, GenieHand, and Bowl.

  • No, the Cartridge cannot be refilled.

    The Smart Cartridge’s unique mechanism dispenses the exact amount of solution used for each of the 3 washes per Cleaning Cycle, as each wash requires a different quantity.


    The SaniSolution washes away odor-causing materials, aids in drying, and protects the CatGenie mechanism. The exclusive SaniSolution formula was tested and approved by veterinarians for cat safety.

  • The SaniSolution Smart Cartridge replaces the use and need for cat litter.
    Unlike any type of litter, the SaniSolution, the Cartridge, and the Washable, Granules are environmentally safe, biodegradable and/or recyclable.

  • The CatGenie has sensors, GenieEyes, which delay the cleaning cycle
    until your cat is safely out of the CatGenie.

  • Your water bill should not have any significant increase. Running a
    CatGenie is equal to a few additional toilet flushes per day.

  • Wastewater drains safely out of your home into sewer pipes. When used in a bathroom, the GenieHose hooks over the toilet rim; waste drains into toilet. When used in a laundry, waste goes into the Washer’s drain pipe.

  • No. When properly hooked into the washing machine drain pipe, waste water can not touch laundry. The drainpipe connects directly into sewer or septic tank. NOTE: the length of the washer’s drain hose inside its waste pipe must be less than 5 inches.

  • Yes. The CatGenie does not interfere with toilet use. Toilet seats have feet (check yours) so the DrainHose Hook can not be crushed.

  • No. Water in a toilet automatically lowers to its preset level and will not overflow unless your toilet is clogged.

  • During all three washings, the GenieHand gets scrubbed clean by the action of water, SaniSolution, and Washable Granules.

  • No, the cat-safe Washable Granules are completely non-absorbent. Unlike traditional litter, the Washable Granules are thoroughly washed eachcleaning cycle. Their function is to fulfill your cat’s need to dig and cover.

  • The Granules are non-toxic for both cats and humans and can easily pass through their respective digestive systems.

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